Privacy Policy
Last updated: 6 February 2026
Who We Are
Live Event Parking (“we”, “us”, “our”) operates the website liveeventparking.com. We provide a platform connecting event-goers with parking spaces near stadiums and arenas, and helping space owners earn money from their unused parking.
What Information We Collect
We collect the following information when you use our service:
- Booking information: Your name, email address, phone number, vehicle registration, and payment details when you book a parking space.
- Space owner information: Your name, email address, phone number, postcode, and details about your parking space when you register to rent out your space.
- Website usage: We use cookies and similar technologies to understand how you use our website, including pages visited and time spent on the site.
- Communications: Any messages you send us via email or through the website.
How We Use Your Information
We use your information to:
- Process and manage your parking bookings
- Send you booking confirmations, directions, and reminders
- Process payments and refunds
- Communicate with space owners about their listings
- Improve our website and services
- Send you marketing emails about upcoming events and offers (only if you opt in)
- Respond to your questions and support requests
Sharing Your Information
We share your information only when necessary to provide our service:
- Parking operators: We share your name, vehicle registration, and booking details with the parking space operator so they can manage your arrival.
- Payment processors: Your payment details are handled securely by our payment provider. We do not store your full card details.
- Legal requirements: We may share information if required by law or to protect our legal rights.
We never sell your personal information to third parties.
Cookies
We use cookies to:
- Keep the website working properly (essential cookies)
- Remember your preferences
- Understand how people use the site so we can improve it (analytics cookies)
You can control cookies through your browser settings. Disabling cookies may affect some website features.
How We Protect Your Information
We take reasonable steps to protect your personal information, including using SSL encryption on our website and storing data securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Object to us processing your information for marketing purposes
- Request a copy of your data in a portable format
To exercise any of these rights, email us at hello@liveeventparking.com.
Data Retention
We keep your booking information for up to 2 years after your last booking for accounting and customer service purposes. If you ask us to delete your account, we will remove your personal data within 30 days, except where we need to keep it for legal or financial record-keeping.
Changes to This Policy
We may update this privacy policy from time to time. We’ll post any changes on this page and update the date at the top. If we make significant changes, we’ll let you know by email.
Contact Us
If you have any questions about this privacy policy or how we handle your data, get in touch: